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Kalifornia Kratom
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Our Process
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Dosage Calculator
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Terms and Conditions

 

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of kaliforniakratom.com (the "Website") operated by Pierce Chemical. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website.


1. Use of the Website


1.1. License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Website for your personal use.


1.2. Restrictions: You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws.
  • Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website.
  • Modify, adapt, translate, or reverse engineer any part of the Website.
  • Interfere with or disrupt the operation of the Website or the servers or networks connected to the Website.


2. Intellectual Property


2.1. Ownership: The Website and its original content, features, and functionality are owned by Pierce Chemical and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.


2.2. Trademarks: The trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks of Pierce Chemical. Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our prior written permission.


3. Disclaimer of Warranties


3.1. No Warranties: The Website is provided "as is" and "as available" without any warranties of any kind, whether express or implied. Pierce Chemical does not warrant that the Website will be error-free or uninterrupted, that defects will be corrected, or that the Website or the servers that make the Website available are free of viruses or other harmful components.


4. Limitation of Liability


4.1. Limitation: In no event shall Pierce Chemical, its officers, directors, employees, or agents be liable to you for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of kratom, or the Website.


5. Governing Law


5.1. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.


6. Changes to Terms


6.1. Modification: Pierce Chemical reserves the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Website after any changes to these Terms constitutes acceptance of those changes.


7. Contact Us


7.1. Questions: If you have any questions about these Terms, please contact us at info@kaliforniakratom.com.

Return and Refund Policy

 

Refund Policy

At Kalifornia Kratom, we strive to provide our customers with the highest quality kratom supplements. If for any reason you are not completely satisfied with your purchase, we are here to help.


1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


4. Damaged Items

If you receive a damaged or defective item, please contact us immediately at info@kaliforniakratom.com so we can resolve the issue promptly. We will cover the cost of return shipping for damaged or defective items.


5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kaliforniakratom.com.


6. Non-returnable Items

Certain types of items cannot be returned, including:

  • Opened products
  • Sale items


7. Contact Us

If you have any questions on how to return your item to us, contact us at info@kaliforniakratom.com.

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Kalifornia Kratom - A VETERAN OWNED COMPANY

Visit our Retail Location at Tobacco Plus at 15027 Roscoe Blvd, North Hills, CA 91343

(818) 273-7203

Copyright © 2025 Kalifornia Kratom - All Rights Reserved.

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